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Inquiry Regarding a Vulnerability in Epson Products (Production Systems)

Please Note:

  1. For inquiries regarding vulnerabilities in products other than production systems, please check the Inquiry page and contact the respective product contact point.
  2. The customer information you enter will be used to respond to your inquiry. Please check the Epson homepage for information on how the Epson Group handles personal information. We also accept inquiries regarding your personal information related to vulnerability inquiries using this form.
  3. Epson will endeavor to respond to your inquiry as quickly as possible. However, depending on the content, we may not be able to respond, or it may take time to respond, or we may respond by means other than email.  
  4. We will respond to posts submitted outside of ordinary business hours on the next business day.
  5. Any information we provide to you is intended for your use only, so please refrain from reprinting, forwarding, or otherwise using the content of Epson's response.
  6. Communication on this page is protected by SSL/TLS communication.
  7. When you report a vulnerability, please include information that will help us identify the vulnerability, such as steps to verify the vulnerability and the potential threat and impact.
[Fields marked with an "*" are required.]
1. Your Information
1. Name *
2. Email Address *
3. Country Name *
4. Company Name/Organization Name *
2. Details of Vulnerability
5. Product Name and/or Model Number *
6. Vulnerability Details *

(Within 500 characters)

Please review and agree to the notes listed above before sending your inquiry.